My inkjet printer is not responding.

When you turn on your inkjet printer, it performs a self-test before it enters normal operation mode. If one of the components fails the startup test or an ink cartridge is empty, the printer enters an error mode in which it will not respond to any commands from the computer. Normally it will indicate the error with a flashing light or an error message. The first things to check are whether the paper is properly seated in the sheet feeder, and whether there is ink in the ink cartridge. When the printer is ready, you should see a steady green light on the printer.

We recommend using your inkjet printer at least once a month because some ink cartridges clog up if they sit unused. If you end up replacing an ink cartridge almost every time you have to print, you will probably save money by investing in a laser printer.



Published March 24, 2009 12:00 PM
Last modified on June 17, 2009 12:55 PM


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