iPod issues?
Apple says that these five steps (known as the five Rs) will conquer most iPod issues:
- Reset your iPod.
- Retry with a different USB port.
- Restart your computer.
- Reinstall iPod and iTunes software.
- Restore your iPod.
They will walk you through it at www.apple.com/support/ipod/five_rs.
This won't solve hardware problems like a cracked screen or a bad battery. Tekserve offers out of warranty iPod repairs and Apple performs warranty iPod repairs. You can check your iPod's warranty status and get in-warranty repairs options here. If you do need a warranty repair on your iPod, Apple charges a $30 fee (even if you go the Genius Bar) for repairs. You can avoid that fee by purchasing AppleCare for your iPod before its one year warranty expires.
Published March 24, 2009 12:00 PM
Last modified on June 16, 2009 4:43 PM
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