My Mac froze up.
Did your Mac freeze up or stall? If it’s a desktop computer, first check if the mouse or keyboard got disconnected. If you’re using a wireless keyboard or mouse, the batteries may have died or your Bluetooth may be off. We like to check that the caps lock key lights up when we press caps lock. If that works, then your keyboard is working; perhaps your mouse has a bad connection. Sometimes just unplugging and replugging the mouse will cause the Mac to “wake up.”
If you’re sure your mouse and keyboard are working then you can force-quit the program that froze:
Command-Option-Escape will let you force-quit any program (the one that froze). You’ll see a window that lets you select which application to force-quit. When you force-quit you lose all unsaved work in that particular program, but other open applications remain open and usable.
If these suggestions don’t work, you’ve probably lost all your work since you last saved. Restart with the power switch or the reset button or press these three buttons together: Command-Control-Power Button (on Macs without a reset button).
Published March 24, 2009 12:00 PM
Last modified on November 25, 2011 11:48 AM
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An application I just installed won’t start.An application I frequently run won’t start up.
One of my applications just stopped working, it “Unexpectedly Quit.”
General application troubleshooting
My mouse or keyboard stopped working.
Some keys on my keyboard are typing numbers, and others don’t work at all.
My number keys aren’t working.
My Mac says I need to restart, in several languages, and nothing responds.
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