I can’t play stuff I purchased on iTunes.
Log into your account by clicking on your email address in the iTunes store (or click the Sign In button). Under the Store menu choose Authorize Computer. You can authorize up to five different computers to play your iTunes purchases. Don’t worry if you forgot to deauthorize your computer before a repair. You can reset your authorizations once a year. See Apple support article HT1420 for details.
If you lost the songs themselves, you’re in trouble. We’ve heard that iTunes customer service may reset an iTunes account once in a lifetime to let you re-download your songs, but we’ve never had to do that.
Published March 24, 2009 12:00 PM
Last modified on November 25, 2011 12:13 PM
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