Tekserve’s hours are changing for the holidays! Please click here before you come in.

Before Tekserve, stuff just didn’t work. After Tekserve, stuff works and I can focus on what I love.

Niko B., Capital Studios & Mastering
mba_lara_850

WHAT WE DO

Tekserve’s Small Business Solutions provides small- and medium-sized companies with a complete complement of technology expertise. From design to configuration to installation to deployment of technology, we employ proprietary best practices that are flexible and robust.

Our dedicated team of technology professionals offers end-to-end capabilities for your immediate needs. We start by listening to your business challenges, assessing your business requirements, and delivering pre- and post-sales solutions both in-store and onsite.

We recognize the high demands of your business, and through our Corporate Service Portal you can leverage a convenient technology repair service. This exclusive, self-ticketing repair offering enables you to send in product(s) to be serviced without leaving the office.

With over 25 years of technology-focused experience, we have the know-how and financing solution options to help you build better business value. Learn more about how we can be your single-source technology provider.

Contact us today at: smbsolutions@tekserve.com.

We had no idea how important having a good partner was when we started but we wouldn’t have gotten anywhere without Tekserve. Tekserve is the only part of this process that has been effortless. -The Institute of Culinary Education

MANAGED SUPPORT

New York is a demanding town—regardless of the industry. No one knows that better than the businesses that flourish here. But nothing in the last decade could have proved more demanding than the appetite and requirements for technology solutions to address business and creative challenges.

Tekserve’s ability, not only to respond to businesses’ demands, but to lead and guide the development of technology’s role in enterprise, has allowed us to manage solutions in every sector of business in New York and nationwide.

Our experienced team of systems engineers, solution architects, technicians, and trainers work independently—or in collaboration with our customers’ IT departments—to meet business goals, add insight and depth to internal infrastructure, and provide additional brainpower to some of the most discerning and demanding companies in the world.

jpaul-macbook_850 (1)
Installation
Training
Remote Support & Help Desk
On-Site Support
Remote Monitoring & Remediation
Repairs & Upgrades
Data Recovery & Backup
backTitle
Come the day of installation, systems become real—cables are run, computers and monitors are positioned, and storage solutions connected. Systems are tested, checked—and checked again.

 

Most comforting of all: documentation. All areas of the project—including device settings, network configurations, and support procedures—are noted and made clear for our clients.
We provide training to individuals, divisions, corporations—or any manner of groups—on systems, software, hardware, iOS devices, and Apps. We offer customized training designed to focus on all the ways technology can improve productivity within a specific organization while meeting defined goals.

 

At Tekserve, training is always clear and concise, and managed with the promise of ongoing connection and follow-up.
Fast, friendly, and New York-based support for our clients’ organizations, from Tier 1 to advanced Help Desk assistance, is provided. Issues that require immediate attention—anywhere in the world—can be controlled remotely.
Our team has decades of experience solving technical challenges. With engineers and technicians on-site—full-time, part-time, or on-demand—friendly support is always available.
To keep servers humming, backup systems operational, and critical data readily available, we provide remote monitoring solutions that continually analyze a client’s IT infrastructure and issue instant alerts so that challenges can be addressed before they impact business.
Since we know repair needs are unpredictable, we never require appointments. Our corporate service coordinator will shepherd repairs from messenger pickups to delivered returns. Our clients never need to leave their desks.

 

With over thirty Apple Certified technicians at our Manhattan facility, and the largest stock of repair parts in the area, we complete repairs and upgrades as quickly as possible to minimize downtime.

 

Note, too, that we also rent Macs and iPads for the duration of repairs, when business interruption isn’t an option.
After a system failure, recovering as many assets as quickly as possible is paramount. Our technicians will comb through any device to get data back quickly. Moreover, they can evaluate the system and help map out a plan to ensure that content is protected in the future.

Fast and pleasant. Entire experience between asking for quote and having product was 3 days.

Janet P., Executive Business Media
ayus-macbook_850 (1)

IT FULFILLMENT

Examining, assessing, and determining what hardware and software an enterprise may need is only the first step in meeting a client’s requirements; the next priority is figuring out how to ship, track, and organize the delivery and installation of their technology devices or systems.

Our IT Fulfillment team works closely with clients to streamline fulfillment needs, getting gear in place quickly and efficiently.

Custom Web Portals
Employee Purchase Programs
Same-Day Delivery in NYC
Ariba & Oracle PunchOut Integration
Leasing
Rentals
Billing Accounts
backTitle
Custom web stores can be filled with the products our clients need at prices that allow for easy ordering anytime.
Tekserve can create a dedicated web store and retail experience for business clients who choose to give their employees discounts on Apple and other products.
For our New York City clients, we provide same-day and rush delivery when a critical piece of technology may be needed quickly. Plus, we offer overnight delivery all across the country.
Integration with our clients’ purchasing systems allows fast and seamless ordering from Tekserve’s full catalog of products.
Whether it is one system or an enterprise-wide deployment, leasing allows you to pay for equipment as your business grows, not before. You can finance your entire solution: equipment, software, and services. You'll only have to make one easy payment, customized to meet your needs.

 

Tekserve offers fast, affordable business leasing through Apple Financial Services or a variety of other competitive providers. Tekserve offers 2 to 3 year leases with several options to purchase or trade in your equipment at the end of the lease.
We have an extensive inventory of Apple computers, iPad models, and displays, as well as projectors and accessories. Whether you need a Mac to check your e-mail, edit with Final Cut Pro on location, or run Windows with Boot Camp, we've got you covered.
We offer billing accounts to highly-qualified organizations. To set-up billing terms, contact your account manager and have your Dun & Bradstreet number available.

Thanks again for all your help, you’ve been a dream to work with.

Sarah R., Vogue Magazine

OUR PARTNERS

Tekserve has the highest level partnerships with many of the top technology vendors in the world. From our origins as the first Apple store and service provider in Manhattan in 1987–to today, Tekserve is Apple’s largest Reseller and Premium Service Provider. Our long-standing expertise in creative workflows propelled us to Avid’s number-one vendor–globally—in video solutions in just 18 months. Contact us for a consultation on the best solutions for your business from any of these partners and many more.

ben_850
quantum-logo_wht cisco-logo_wht emc-logo_wht netapp-logo_wht
JAMF-logo_wht airwatch-logo_wht promise-logo_wht hp-logo_wht
avid-logo_wht adobe-logo_wht apple-logo_wht code42-logo_wht

Service was excellent and Tekserve got me exactly the right stuff for a very competitive price.

Greg L., Studio North Creative

Contact Us

Tekserve Storefront



119 W. 23rd St. NYC 10011 | 212.929.3645

Mon-Fri 9am-8pm | Sat 11am-6pm
Get Directions
Department Directory
  • Please enter a value greater than or equal to 1.
  • This field is for validation purposes and should be left unchanged.
Contact Us
Department Directory