Privacy Policy

If you have questions or concerns regarding this statement, you should first contact Tekserve via email at webmaster@tekserve.com or by mail to:

Webmaster
Tekserve Corporation
119 West 23rd Street
New York, New York 10011



Information we may gather from you:



When you visit www.tekserve.com, we may collect information about your visit. We may collect your IP address (or the address of your proxy), browser type, domain name, and we may log the length of time of your visit and the number of times you visit and purchase from us. Generally, electronic information of this nature is used to gather aggregate non-specific demographic information about our visitors and generally such information is used to personalize the information you see displayed on this site. To the extent provided, your IP Address may also be used to help identify your computer so that we can make your visit to our site more enjoyable. Your IP address (or the address of your proxy) is not at all linked to any personal identifiable information.



Depending on the nature of your visit to our site, we may collect your contact information (including, for example, your email address) and if you are making a purchase, we will require you to provide us with billing and financial information (like your address, phone number and credit account or credit card number). We may use third parties to verify and authorize credit card transactions made through this site. The billing address and phone number you provide will generally only be used for verification purposes, while your email address may be used for multiple purposes, including, verification, log in and email order confirmations. We may use your contact information to send you information about order status or additional offers. In certain instances, you have the option of opting out of any communication from us by sending an email to webmaster@tekserve.com. Be advised, however, that without providing such information, you will be unable to place an order on our site.



We may use cookies to store information. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies are text files that are commonly deposited by sites on a user’s hard drive. The file identifies a user’s computer and can record a user’s preferences and certain other information. We may use cookies in display advertising or remarketing efforts via Google Analytics. Third-party vendors, including Google, may serve ads on sites across the Internet. Tekserve and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on past visits to tekserve.com. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the ads settings. Generally, cookies make it easier for you to interact with a site. You may be able to prevent our collection of such data by setting your browser to reject cookies but blocking cookies may adversely affect your ability to interact with this site. You may be able to find your own cookies files on your hard disk and see what information is being stored in such files and by which sites and may be able to delete information contained in such cookie files. To find a cookie file, search for cookie.txt, cookies or MagicCookie.



Special Relationships/Third Party Links

Links provided on this site to third party sites are provided solely as a convenience to you and the provision of a link to a third party site does not constitute an endorsement by Tekserve of such third party site or its provider or any of the content, products or services contained or offered in such third party site. Tekserve makes no representation or warranty, express, implied or otherwise, concerning the accuracy, availability or lawfulness of any third party site. The links to each third party site are provided for reference and as citations and are not intended to state or imply that Tekserve is affiliated or associated with, or legally authorized to use, any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol or material contained in the link. Please note that when you click on one of these links, you are ‘clicking’ to another web site. We encourage you to read the privacy statement and policies of those linked sites as their terms and policies may differ from ours. We are not responsible for the terms, policies or practices or the content of any third party site.



Security

When you place orders or access your personal account information on this site, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. We use our reasonable efforts to protect the data we collect from you against unauthorized access. We have very strict policies and procedures designed to protect your privacy and the integrity of your personal account information. All personnel of Tekserve with access to personal information are aware of our policies. When you place a repair order through this site (or at our retail location(s)), we may share your personal account information with our repair vendors. When performing repairs involving parts and/or services of Apple Computer, Inc. (“Apple”), we will be required to share your personal account information with Apple. When you place an order through this site, you may be connected to a third party site for payment processing; the policies of such third party site may apply to the processing of your transaction. We cannot be responsible to the policies of any third party sites. We reserve the right to use any personal account information in connection with our investigation of fraud.



Correct/Update

During the online ordering process, we will endeavor to permit you to review, change, or delete the information that you have submitted. We encourage you to update your information whenever it changes. You may ask to have the information in your my account be deleted or removed; however, because we keep track of past purchases, information relating to past purchased may not be deleted.



This site gives users the following options for changing and modifying information previously provided.



1. Online at www.tekserve.com.
2. You can send email to webmaster@tekserve.com.
3. You can send mail to the following postal address:



Customer Service
Tekserve Corporation
119 West 23rd Street
New York, New York 10011



We welcome your questions and comments. Please send e-mails to webmaster@tekserve.com or call us at 212.929.3645.



Privacy Changes

Whenever we change our privacy policy, we will endeavor to promptly post a notice on this site indicating that new information has been posted. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will endeavor to promptly notify you by way of email. To the extent practicable, we will endeavor to offer you a choice as to whether or not we use information previously collected in a different manner. We will endeavor to use information in accordance with the privacy policy under which the information was collected.



Required Disclosure of Information

Though we make every effort to preserve your privacy, we may be required to disclose personal information pursuant to applicable law. We will make such disclosure when we have a good-faith belief that such disclosure or other action is necessary to comply with applicable law or legal process served on us.



Contacting Us

If you have any questions about the terms set forth herein, our practices, or your dealings with this site, please feel free to contact us at:



Tekserve Corporation
119 West 23rd Street
New York, New York 10011



212.929.3645
webmaster@tekserve.com

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119 W. 23rd St. NYC 10011 | 212.929.3645

Mon-Fri 9am-8pm | Sat-Sun 11am-6pm

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